Returns & Exchanges
We want you to love your ILoveDooney purchase, but if you are not completely satisfied, we accept returns of unused merchandise within 30 days of delivery. Please ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.
Initiate Your Return
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid UPS return shipping label provided at the end of the return request process.
Pack Your Items
Securely pack your merchandise in its original box, including any dust bags or accessories, and affix the shipping label to the outside.
Drop Off and Track
Hand your package to any authorized UPS location and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing